Frequently Asked Questions
About DairyPill
What is DairyPill, and how does a lactase enzyme pill work?
DairyPill is a lactase enzyme pill. A lactase pill (or supplement) is simply a pill that gives your body more lactase, the enzyme that breaks down lactose (the sugar in dairy).
If you are lactose intolerant, your body does not make enough lactase to break lactose down, so the lactose passes through undigested and causes symptoms. DairyPill is concentrated lactase: one active ingredient, one mechanism, measured in FCC.
Read more here: Why DairyPill and What Is Lactase Enzyme And How Does It Help with Lactose Intolerance?
How strong is DairyPill, and what does FCC mean?
Each DairyPill contains 18,000 FCC of lactase, which makes it one of the strongest lactase enzyme supplements available, in a single pill format. FCC (Food Chemical Codex) units measure how much lactose a lactase enzyme can break down.
Higher FCC means the pill can handle more lactose in one sitting. DairyPill's potency is confirmed by an independent lab on every batch.
Read more here: FCC Lactase Explained and Why DairyPill
Is DairyPill legit, and is it third-party tested?
Yes. DairyPill is sold by a real US company, made in the USA, and tested by an independent third-party lab on every production batch.
The panel covers lactase enzyme activity (FCC), heavy metals, a microbial panel, glyphosate and AMPA, and PFAS. You can request the certificate of analysis for the batch you received. Every order is backed by a 100-day money back guarantee.
Read more here: Why DairyPill and Our Story
Is DairyPill FDA approved?
Like all dietary supplements, DairyPill is not FDA approved, because the FDA does not approve dietary supplements.
DairyPill is made by a GMP certified, FDA-registered tablet manufacturer, and every batch is independently tested.
Read more here: Why DairyPill
How is your packaging Planet-Friendly?
Our packaging is 100% recyclable, biodegradable, or recycled.
Our Glass Jar, Key Pods and Travel Tin are reusable and recyclable, with no single-use plastic. Our pill pouches have no single-use plastic either. They use a Post-Consumer Recycled plastic layer to meet the water-barrier requirements that keep the pills as fresh and effective as possible.
Read more here: Travel Tin
How to use DairyPill
How many DairyPills should I take, and when?
For optimal effectiveness, take one DairyPill a few minutes before eating dairy. Each DairyPill contains 18,000 FCC of lactase enzyme, which is designed to help break down the lactose in a full dairy meal.
For a larger dairy meal, an additional DairyPill is an option. Lactase is a naturally occurring enzyme, and any excess is excreted from the body. If you have health concerns, check with your doctor.
Read more here: DairyPill Product Details & Instructions and Eating Out with Lactose Intolerance: A Practical Guide
Is DairyPill chewable?
DairyPill was designed to be swallowed, but it can also be chewed!
DairyPill was designed to be as small as possible, so it doesn't contain any added flavoring or sweetener. But if you don't like swallowing pills, chewing is just as effective! Take one DairyPill a few minutes before any meal or snack containing dairy.
Read more here: DairyPill Product Details & Instructions
How long does each DairyPill last?
DairyPill is designed to be taken before each meal containing dairy, and each one lasts up to 2 hours!
Read more here: DairyPill Product Details & Instructions
Can I take a lactase pill after eating dairy?
DairyPill works best when you take it before eating dairy, so the lactase is ready to break down the lactose as you eat. For optimal effectiveness, take one DairyPill a few minutes before eating dairy.
If you forget, take it as soon as you remember. That's better than not taking it, because dairy keeps moving through your system during a meal. Some of the lactose will already be past the point where lactase can break it down, so the coverage will be partial.
Read more here: Eating Out with Lactose Intolerance: A Practical Guide and DairyPill Product Details & Instructions
Do I need Lactaid milk or other lactose-free milk if I take DairyPill?
No. Lactaid milk and other lactose-free milks have lactase added during processing, which breaks down the lactose before it reaches your glass. DairyPill gives your body that same lactase enzyme, so you can enjoy regular milk and the rest of the dairy in your meal.
Lactose-free milk only covers the milk. DairyPill also helps with cheese, ice cream and anything else with dairy, and the Key Pod keeps it on your keychain. So you can have the regular milk at a coffee shop, restaurant or friend's house, not just the carton in your fridge. For optimal effectiveness, take one DairyPill a few minutes before eating dairy.
Read more here: We Take A Look At The Best Milk for Lactose Intolerance and DairyPill vs Lactaid: An Honest Comparison
How do I carry DairyPill when I eat out?
Keep DairyPill on your keys. The Key Pod Mini holds four DairyPills and attaches to your keyring, and the Key Pod Max holds sixteen.
For your purse, clutch, backpack, or suitcase, the Travel Tin is a slim case that holds 60+ DairyPills. We provide a variety of carrying options so you can choose whichever fits your preferences best!
Read more here: Eating Out with Lactose Intolerance: A Practical Guide, Key Pod, Key Pod Max and Travel Tin
DairyPill vs other brands
How does DairyPill compare to Lactaid?
Both supply lactase, the enzyme that breaks down the lactose in dairy. The differences are strength, format, ingredients and the guarantee. DairyPill contains 18,000 FCC in a single pill, two to six times the enzyme activity of a Lactaid pill, depending on the Lactaid product.
DairyPill is made without mannitol, a sugar alcohol in Lactaid chewables. It comes with a discreet Key Pod keychain case instead of a bottle or blister pack, and every order is backed by a 100-day money back guarantee. If Lactaid hasn't been enough for you, most people need a stronger dose for it to be fully effective.
Read more here: DairyPill vs Lactaid: An Honest Comparison and Lactaid Not Working
How does DairyPill compare to LactoJoy?
DairyPill is 18,000 FCC per pill, about 24 percent more enzyme activity than LactoJoy's main product at 14,500 FCC.
LactoJoy comes in a pocket tin. DairyPill's Key Pod attaches to your keychain, holding four DairyPills in the Mini and sixteen in the Max, so DairyPill travels with your keys by default. DairyPill is made in the USA, and every order is backed by a 100-day money back guarantee.
Read more here: DairyPill vs LactoJoy: An Honest Comparison
How does DairyPill compare to Milky?
DairyPill is 18,000 FCC. Milky Original is 10,800 FCC per tablet, so DairyPill is about 67% stronger. Milky's Ultra line reaches 21,000 FCC, but it's a separate, higher-priced product.
Milky is wallet dependent, and many people don't carry a wallet with them every day. Milky also uses a lot of single-use plastic: each tablet comes in a plastic blister card that gets thrown away once it's empty. DairyPill's Key Pod is a reusable keychain case that holds 4 DairyPills, so it's with you whenever your keys are, and you refill it from a pouch with no single-use plastic. DairyPill is also made in the USA, and its money back guarantee runs 100 days, more than Milky's 60-day guarantee.
Read more here: DairyPill vs Milky
How does DairyPill compare to Intoleran?
DairyPill is made for dairy: one 18,000 FCC lactase pill that lives on your keychain. Intoleran makes general digestive enzymes for several food intolerances.
If dairy is your issue, one DairyPill covers a full dairy meal. DairyPill is made in the USA, and every order is backed by a 100-day money back guarantee.
Read more here: DairyPill vs Intoleran
Ingredients, testing and safety
What's in DairyPill?
DairyPill has one active ingredient: lactase enzyme, 18,000 FCC per pill. Lactase is the enzyme that breaks down lactose (the sugar in dairy).
Non-active ingredients: microcrystalline cellulose, crospovidone, magnesium stearate, and silicon dioxide. DairyPill is non-GMO, gluten-free, preservative-free, and made without mannitol, the sugar alcohol in Lactaid chewables.
Read more here: DairyPill vs Lactaid: An Honest Comparison and Why DairyPill
Are there any side effects from lactase pills?
DairyPill is formulated with a single active ingredient: lactase, a naturally occurring enzyme that the body safely excretes if taken in excess.
While DairyPill is crafted with care and has no known side effects, individual responses may vary. If you have any specific health concerns, we recommend consulting your doctor before use.
Read more here: The Starter Kit
At what age can you start taking lactase pills?
DairyPill is intended for adults and children ages 8 and up.
DairyPill's high dosage pill is not designed for infants or kids under the age of 8 years old.
Read more here: Lactose Intolerance In Babies
Can I take lactase pills when I am pregnant or nursing?
DairyPill is made with a single, natural enzyme and has no known side effects for most people.
Many customers continue to use DairyPill during pregnancy and nursing, but we always recommend checking with your healthcare provider if you have any questions.
Does DairyPill expire?
DairyPill has a shelf life of 2 years.
Each pouch is labeled with the specific expiration date at which point the effectiveness of DairyPill begins to gradually decline.
Read more here: DairyPill Refills
Orders, shipping and returns
How much does DairyPill cost?
DairyPill costs between $0.38 and $0.92 per dairy meal, depending on how many pills you buy and whether you subscribe. Because DairyPill is one pill per meal, the per-pill price is your per-meal price.
A 30-pill Starter Kit is $27.77 one time ($0.92 per meal) or $24.99 with autoship ($0.83 per meal). The 270-pill size brings it down to $0.43 per meal one time, or $0.38 with autoship.
Read more here: What DairyPill Costs Per Meal and The Starter Kit
What comes in the Starter Kit?
The Starter Kit includes your DairyPills (30, 90, 180 or 270) plus a free Glass Jar, Key Pod Mini and Key Pod Max, a $45 value.
The Key Pod Mini holds four DairyPills and the Key Pod Max holds sixteen, and both attach to your keyring. Subscribers also get a free Travel Tin ($20 value), which ships with the first refill.
Read more here: The Starter Kit, Key Pod, Key Pod Max and Travel Tin
How does the DairyPill subscription work?
Start with the Starter Kit, choose how often you want refills, and your DairyPill refills ship automatically at an extra 10% off.
When you subscribe, you can easily customize your refill sizes and cadence to whatever fits your lifestyle best. Subscribers get a free Travel Tin with their first refill. Refills can be paused, skipped, or cancelled at any time from your account. There is no minimum commitment and no cancellation fee.
Read more here: Lactase Enzyme Subscription and The Starter Kit
How do I pay with HSA/FSA?
You can buy DairyPill with HSA/FSA funds through our TrueMed Payment Option during checkout.
Subscription orders are not eligible. Make sure you are either buying One-Time Refills or have selected "Order Once" under the Subscription drop-down for Starter Kit orders. TrueMed must be selected during checkout (if you pay with your regular credit card and submit for reimbursement later, it will be denied). If you do not see TrueMed during checkout, make sure you are not logged in with ShopPay, which overrides other payment options. If you have any issues, please contact us at moo@dairypill.com
Read more here: DairyPill Product Details & Instructions
How much is shipping, and how fast is it?
We offer free Express shipping (2-3 days) on all continental U.S. orders $40+! For U.S. orders under $40, shipping costs $5.
U.S. orders shipping outside the continental U.S. (including Hawaii, Alaska, and U.S. territories) also receive free shipping on $40+, but via Standard delivery. International shipping is also available at checkout for an additional fee.
Read more here: Shipping policy
Is there a money back guarantee?
Yes. Every order is backed by a 100-day money back guarantee, which means you have 100 days after receiving your item to request a return.
To be eligible for a return, your item must be returned to us in its original box, but we understand that you will have opened and tested the pills and that some will be missing. To start a return, you can contact us at moo@dairypill.com and include a copy of your proof of purchase (email confirmation is perfect).
Read more here: Refund policy
Lactose intolerance basics
What is lactose, and what is lactose intolerance?
Lactose is the primary sugar found in milk and dairy products. Lactose intolerance means your small intestine does not produce enough lactase, the enzyme needed to break lactose down.
The undigested lactose moves into the colon, where it causes digestive symptoms.
Read more here: What Foods Contain Lactose, Symptoms Of Lactose Intolerance and What Causes Lactose Intolerance
How do I know if I'm lactose intolerant?
Some of the most common symptoms of lactose intolerance are bloating, diarrhea, stomach cramps and gas. If these symptoms occur shortly after eating dairy, you're likely lactose intolerant. They usually occur within 30 minutes to 2 hours after consuming foods or drinks that contain lactose.
To test at home, drink a big glass of milk on a day when you don't have plans. If you feel symptoms within an hour, you're very likely lactose intolerant. Tracking symptoms against dairy intake for one to two weeks can also reveal a clear pattern. For an official diagnosis, a doctor can run a hydrogen breath test or lactose tolerance blood test.
Read more here: Am I Lactose Intolerant or Just Gassy? and Symptoms Of Lactose Intolerance
Why am I suddenly lactose intolerant?
Your ability to digest lactose can shift in adulthood due to natural aging, illness, or changes in medication, and it can happen without much warning. As people move through their twenties, thirties, and beyond, the small intestine gradually produces less lactase.
A stomach bug or bout of gastroenteritis can damage the lining of the small intestine, where lactase is produced. Certain antibiotics, chemotherapy, and gastrointestinal surgeries can also affect how well the intestine processes lactose. If illness or medication triggered it, your ability to digest lactose can sometimes improve once the cause is resolved, so that connection is worth discussing with a doctor.
Read more here: Why Am I Suddenly Lactose Intolerant
What happens if you ignore lactose intolerance?
Lactose intolerance is not life-threatening, but it can be uncomfortable. Symptoms usually occur within 30 minutes to 2 hours after consuming foods or drinks that contain lactose.
Lactose intolerance itself doesn't cause long-term health problems. But avoiding dairy without finding alternative calcium and vitamin D sources can lead to deficiencies in these nutrients.
Read more here: Symptoms Of Lactose Intolerance
How can I tell the difference between a milk allergy vs lactose intolerance?
Lactose intolerance is a digestive enzyme issue, while a milk allergy involves an immune system response. Lactose intolerance testing involves a hydrogen breath test or lactose tolerance blood test. Milk allergy identification requires formal allergy testing, including skin prick tests or specific IgE blood tests.
Both cause gut discomfort, but milk allergies can also trigger skin reactions and breathing difficulty. Lactase enzyme supplements do NOT treat milk allergies, so DairyPill will not help if you have a milk allergy.
Read more here: Lactose Intolerance vs Milk Allergy
What dairy foods have the most lactose?
The 5 foods with the highest levels of lactose are:
- Milk: around 15g of lactose per serving, the most of any dairy product
- Yogurt: around 9g per serving
- Cream (ice cream, cream cheese, custard, etc.): 1g to 6g per serving
- Cheese: around 2g per serving; hard cheeses like parmesan, Swiss and cheddar have less than soft cheeses
- Milk chocolate: around 1g per serving
Any foods that are made with these ingredients will also contain lactose at varying levels.
Read more here: What Foods Contain Lactose and Best & Worst Cheeses for Lactose Intolerance
Still deciding? See what makes DairyPill different, or reach out with any question.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.